FAQ

Frequently Asked Questions 

  • Q1: In what format are your reports? 
    A1:
     Our reports are soft copy PDF files. 
    We do not provide hard copies of our reports. 
    Download a free PDF Reader.
  • Q2: How do I get the report I ordered? 
    A2: Your report will be sent to you via email.
  • Q3: When will I get the report I ordered? 
    A3: Upon placing your order/payment, notify our 24/7 hotline at: 1-202-455-0966 and the report will be emailed within a few moments, otherwise the mailing process will take up to 24 hours.
  • Q4: I am a small business. Can I get a discount?
    A4: Absolutely. If you qualify as a small business per the U.S. Business Administration guidelines (www.sba.gov) please contact us at maggie@hsrc.biz for the Small Business discount.
  • Q6: I would like to ask a question about a report, how can I contact you? 
    A6: We welcome your questions, comments and suggestions. 
    Please contact us at: info@hsrc.biz, our 24/7 hotline phone: 1-202-455-1968 or fax: 1-202-436-9484 and we will be happy to assist you.
  • Q7: How do I order a report? 
    A7: You have several means to purchase a report:
        1. Via PayPal 
          If you have a PayPal account, log in to PayPal from the link on the report’s web page (“Order Info” tab) or directly on www.paypal.com. 
          Press “Send Money”, enter sales@hsrc.biz in the “To” field and the amount in the “Amount” field and continue filling out the PayPal form.

     

        1. Via Credit Card 
          If you wish to pay using a credit card please send the credit card details: number, expiry date, Card Code (CVV) and name on card via fax to: 1-202-436-9484 or via 2 separate emails to maggie@hsrc.biz.

     

        1. Via Wire 
          Wire funds to: 
          Bank of America
           
          1140 Avenue of the Americas 
          New York, NY 10036
          USA 
          Account Name: Homeland Security Research Corp. 
          Account Number: 483026774364. 
          Routing Number: 021000322 
          SWIFT: BOFAUS3N

     

      1. Via Check 
        If you prefer to pay by check, please mail checks to: 
        Homeland Security Research Corp.
         
        601 Pennsylvania Ave. NW Suite 900, 
        South Building 
        Washington D.C. 20004
  • Q8: What are the different license types?
    A8: License type definitions:
    1. Single User License (PDF): Authorizes one person to read and print out this report on any computer or mobile device. 
      This person may not share the file with others. 
    2. Departmental License (PDF): Authorizes up to five users within the same department and location to read and print the said report on any computer or mobile device. 
      These five users may not share the file with others.
    3. Site License (PDF): Authorizes an unlimited number of users within the same business and/or agency location to read and print the said report on any computer or mobile device. 
      These users may not share the file with others outside the enterprise location.
    4. Corporate Site License (PDF): Authorizes an unlimited number of users within the same enterprise worldwide to read and print out this report on any computer or mobile device. 
      These users may not share the file with others outside the enterprise.