FAQ

Frequently Asked Questions 

  • Q1: In what format are your reports? 
    A1:
     Our reports are soft copy PDF files. 
    We do not provide hard copies of our reports. 
    Download a free PDF Reader.
  • Q2: How do I get the report I ordered? 
    A2: Your report will be sent to you via email.
  • Q3: When will I get the report I ordered? 
    A3: Upon placing your order/payment, notify our 24/7 hotline at: 1-202-455-0966 and the report will be emailed within a few moments, otherwise the mailing process will take up to 24 hours.
  • Q4: I am a small business. Can I get a discount?
    A4: Absolutely. If you qualify as a small business per the U.S. Business Administration guidelines (www.sba.gov) please contact us at maggie@hsrc.biz for the Small Business discount.
  • Q6: I would like to ask a question about a report, how can I contact you? 
    A6: We welcome your questions, comments and suggestions. 
    Please contact us at: info@hsrc.biz, our 24/7 hotline phone: 1-202-455-1968 or fax: 1-202-436-9484 and we will be happy to assist you.
  • Q7: How do I order a report? 
    A7: You have several means to purchase a report:
    1. Via PayPal 
      If you have a PayPal account, log in to PayPal from the link on the report’s web page (“Order Info” tab) or directly on www.paypal.com. 
      Press “Send Money”, enter sales@hsrc.biz in the “To” field and the amount in the “Amount” field and continue filling out the PayPal form.
    2. Via Credit Card 
      If you wish to pay using a credit card please send the credit card details: number, expiry date, Card Code (CVV) and name on card via fax to: 1-202-436-9484 or via 2 separate emails to maggie@hsrc.biz.
    3. Via Wire 
      Wire funds to: 
      Bank of America
       
      1140 Avenue of the Americas 
      New York, NY 10036
      USA 
      Account Name: Homeland Security Research Corp. 
      Account Number: 483026774364. 
      Routing Number: 021000322 
      SWIFT: BOFAUS3N
    4. Via Check 
      If you prefer to pay by check, please mail checks to: 
      Homeland Security Research Corp.
       
      601 Pennsylvania Ave. NW Suite 900, 
      South Building 
      Washington D.C. 20004
  • Q8: What are the different license types?
    A8: License type definitions:
    1. Single User License (PDF): Authorizes one person to read and print out this report on any computer or mobile device.
      This person may not share the file with others.
    2. Departmental License (PDF): Authorizes up to five users within the same department and location to read and print the said report on any computer or mobile device.
      These five users may not share the file with others.
    3. Site License (PDF): Authorizes an unlimited number of users within the same business and/or agency location to read and print the said report on any computer or mobile device.
      These users may not share the file with others outside the enterprise location.
    4. Corporate Site License (PDF): Authorizes an unlimited number of users within the same enterprise worldwide to read and print out this report on any computer or mobile device.
      These users may not share the file with others outside the enterprise.
  • Q9: Where can I find additional information about technological and market backgrounds listed on HSRC reports?

    A9: Our Download Library has dozens of technological and market background sample reports, including content regarding the following fields:

    • Public safety and homeland security
    • Safe city and smart city
    • Airport security
    • Aviation security
    • Border control
    • Video analytics
    • People security screening
    • Cybersecurity in financial sector
    • Explosives detection systems
    • Explosives trace detection (ETD)
    • Standoff IED, person borne & vehicle borne attack detection
    • Tomographic X-ray diffraction explosives detection technologies
    • X-ray and screening systems
    • All sample reports are available at – http://homelandsecurityresearch.com/downloads/technical_market_report/